The article describes the experience of numerical score of socio-economic recreation and tourism resources of 30 dependent states and territories in the world. The choice of this specific category of countries as a spatial object of study - dependent and non-self-governing territories - is conditioned by modern trends of growth of consumer tourist services demand for the unique, specific, secure and high-standard destinations. Such areas often have significant recreational potential that is almost unknown to the Russian market of tour offers, and because of this - not in demand.The study found that almost all of the analyzed dependent countries offer a wide range of tourist and entertainment services, where Anguilla, Aruba, Bermuda, Puerto Rico, French Polynesia have especially well-developed infrastructure. For comparative characteristic and numerical score of socio- economic recreational and tourism resources of these countries the numerical score matrix is developed. It includes seven indicators, each of which is rated on a five-point grade scale. Following the results of the integrated assessment of tourism and recreational resources all analyzed dependent states and territories are grouped into five groups: 1) having the lowest characteristics of recreation and tourism resources (Wallis and Futuna, Niue, American Samoa, Pitcairn, Tokelau, Saint Pierre and Miquelon, Falkland Islands); 2) having a lower middle resource endowment (Cook Islands, Anguilla, Montserrat, Norfolk Island); 3) having an average resource endowment (Gibraltar, Ceuta and Melilla, Saint Helena, Turks and Caicos Islands, French Guiana); 4) having a medium-high resource endowment (British and US Virgin Islands, Cayman Islands, Martinique, Reunion, French Polynesia, Guam, New Caledonia); 5) having a high recreation and tourist resource endowment (Bermuda, former Netherlands Antilles, Aruba, Guadeloupe, Puerto Rico).For a more objective assessment of endowment of recreational and tourism resources of dependent states and territories of the world it is also necessary to take into account the other types and categories of these resources. Nevertheless, the obtained results give overall representative characteristics of the tourism potential of main dependent states and territories worldwide, and the methodology itself is verifiable and for other similar entities of political map of the world.
STRATEGIC PLANNING IN THE CONTEXT OF SUSTAINABLE TOURISM DEVELOPMENT
Plokhikh R.V., Sakypbek M.A., Aktymbayeva A.S.
The article presents some results of researches in the sphere of strategic planning in the context of sustainable tourism development management. The authors performed an analysis of the present theory and methodology of strategic planning as a special function of tourism development management. The obtained results are logically sorted according to the following main directions: conceptual and normative foundations of strategic planning for sustainable tourism development; materials about the theory and methodology of strategic planning for sustainable tourism development; the principles and procedures of strategic planning for sustainable tourism development.
ASSESSMENT OF TOURIST-RECREATIONAL RESOURCES OF KAZAKHSTAN
Zambinova G. K., Bekisheva S.T.
This article discusses attractive regions for health resort tourism in Kazakhstan. Deals the tourist-recreational resources of Kazakhstan. Presents, some objects of sanatorium-resort activity in Kazakhstan.
USE OF GIS-TECHNOLOGIES IN KAZAKHSTAN AND ABROAD
Zhuspekova A.K., Maymurunova A.A.
This article discusses the use of GIS technology in abroad as well as in Kazakhstan. The article seeks to izuchitkazahstansky experience using geographic information system in tourism. The model of recreational GIS analyzes the possibility of using GIS technology in recreation and tourism.
GLOBALIZATION OF THE ECONOMY AND SOCIO-CULTURAL RISKS
The article outlines the challenges posed by globalization of the economy at the present stage of economic development. The pros and cons of globalization are analyzed. The features of the transformation of socio-cultural space under conditions of globalization processes are shown. The basic contradictions generating socio-cultural risks caused by globalization of the economy are revealed. The author demonstrates some characteristic socio-cultural risks of globalization in the context of modern Russia. The necessity for preventive measures to minimize the consequences of the implementation of socio-cultural risks is discussed.
TRENDS IN THE FIELD OF RISK MANAGEMENT BUSINESS TOURISM
Zhilenko V. Yu., Pаn Bing
The article analyzes the main risk factors in the tourist business, taking into account their specificity. We studied the sequence of steps tourism risk management. Considered a specific method to manage risk through the establishment of time limits for cancellation of the tour. Also investigated methods for transforming risk (the risk of failure, reduce the size of losses, reduce the frequency of damage or loss prevention). The main methods of reducing the account risks: insurance and diversification.The aim of the study was to analyze the risks in the tourism and ways to address them. The main methods of investigation were: theoretical analysis, problem analysis, statistical. The study recommendations are designed to address the risks in the tourism business.
TOURIST BUSINESS IN TURBULENCE
Klimova T.B., Vishnevskaya E.V.
Russian tourist business works in an extreme mode, and the basic tone is set by turbulence, risk and uncertainty. The article deals with the factors of turbulence which engulfed the tourism industry with a «whirling flood». The main causes of the impact on the tourist market are: devaluation of the rouble, the bankruptcy of the largest tour operators and Transaero Airlines, the sanctions of the West, the introduction of fingerprinting for Russian tourists, as well as the causes of non-economic nature. In the «new reality» there is an objective need to develop some new management strategies that take into account the likelihood of unexpected fluctuations.
IMPROVEMENT OF THE PARADIGM OF SERVICE
Kurbanov Z.M., Kurbanova R.Z.
Now science about service as the modern type of service, is at a stage of evolutionary development. Therefore, there are numerous views concerning their essence and mechanisms.We, in this work considered some modern views about concepts service, attempt to give new definitions of concepts service, serving and service is made.
OUTSOURCING AS A TOOL OF MODERN DEVELOPMENT OF SUPPLY AT INDUSTRIAL ENTERPRISES
Deynichenko G.V., Kolesnichenko T.A., Dyatchenko K.A.
The necessity of improvement of catering services at industrial enterprises using outsourcing services, which will be focused on improving the efficiency of services in order to meet the best needs of working collectives.Organized nutrition at industrial enterprises is an important part of modern organization of material production. The practice of outsourcing will help manufacturing enterprises to solve the problems of nutrition organization and provide savings of budget funds. By using outsourcing of secondary functions, enterprises can focus on their core business. Attraction the catering company for nutrition organization at industrial enterprises will have a beneficial economic impact as a whole. Such innovation increases the chance of providing the quality and safety of food for the employees of the customer, budget savings at industrial enterprises due to exemption of non-core functions, the maximum use of innovation potential available at the restaurant management enterprises. Organization of corporate nutrition is the most effective solution for basic social package. By satisfying, thereby, one of the most important needs of employees, industrial enterprise increases loyalty of the staff and creates more comfortable working environment.Actualized organization of corporate nutrition at industrial enterprises that is solved by attracting outsourcing catering company. Proved, that this type of nutrition organization is an efficient, productive and profitable for the production.
ON THE ISSUE OF HYGIENIC SAFETY OF EMULSION TYPE SAUCES ENRICHED WITH SELENIUM
Golovko N. P., Primenko V.G., Golovko T. N.
The need to create the sources of bioactive selenium that is suitable for insertion into the daily diet is proved.The fundamental technological scheme of «Selenium» emulsion-type sauce (ETS) production is developed. The ETS is enriched with selenium by using the «Sivoselen Plus» and «Neoselen» selenium-protein dietary supplements (SPDS) as the source of organic selenium.The data confirming essentially complete normalization of the intestinal barrier permeability in experimental rodents are given. The influence of ETS «Selenium» with SPDS «Sivoselen Plus» and «Neoselen» on the state of the intestinal barrier in rats is studied. This is confirmed by the following data: the serum alanine aminotransferase activity in experimental animals compared to the indicators of intact rats of the control group varied slightly during the study period; there were no statistically reliable oscillations of aspartate aminotransferase activity; the alkaline phosphatase activity of serum of rats was not statistically significant differences from those in the control group of rats. The biochemical parameters of white linear rats blood serum are in the range of normalized indicators for healthy animals.The hygienic safety of ETS «Selenium» with SPDS «Sivoselen Plus» and «Neoselen» is studied and proved.